In short, traditional methods of communication (email, text messages, faxing etc.) are not secure. By staying ahead of the curve, Medi-Messaging has mitigated the security risks troubling healthcare professionals. Flipping conventionally unsafe forms of communication on its head, Medi-Messaging allows doctors to communicate in a user friendly, PIPEDA compliant messaging system. Plus, with our all-in-one philosophy, billing e-consultations become effortless.

With Canadian legislation changing and privacy becoming an industry issue, Medi-Messaging allows doctors to communicate in a secure manner. In addition to mitigating the risk associated with conventional forms of communication, Medi-Messaging also allows doctors to bill e-consultations by being able to exchange secure messages with fellow colleagues. By utilizing bank-level encryption, multi-authentication, and by using a 100% Canadian Hosting Company, any and all information entered or exchanged on our communication platform is secure and remains in our Federal Jurisdiction. In addition, our Canadian server’s datacenter is ISAE 3402 Type 2 Certified, SSAE 16 SOC 1 TYPE 2 Certified, CSAE 3416 Type 2 Certified, and PCI DSS Compliant. All of these technical safeguards help ensure that your stored data is PIPEDA compliant and upholds to any and all obligations that are present in current and future legislation like the Health Information Act, the Personal Information Protection Act (Alberta), and the Freedom of Information and Protection of Privacy Act (FOIPP).

Sending a secure message on our portal is just like starting a conversation on messenger. The only difference is that the messages happen on our secure platform and in an a-synchronous fashion. Users can exchange messages and secure attachments as they so choose. Our goal is to be modern, but user friendly as well. We truly want you to feel comfortable using our messaging platform and intuitively understand how to use its features.

In addition to mitigating the risks associated with using conventional communication platforms, your subscription costs can be offset by the ability of referring and referred-to doctors being able to submit e-consultation codes (03.01R $32.43 per claim and 03.01O $76.27 per claim). This allows a return on investment to occur by merely billing one e-consultation per month.

Our secure messaging system allows users to access our address book, view doctors in our system, invite colleagues not present in our system, create drafts when necessary, change priority levels, preview attachments, receive notifications, and sort or store messages as they choose. We truly want to make secure messaging and e-consultations as effortless as possible.

With our secure messaging, you can upload files up to 500 MB per message. This gives doctors and health care providers plenty of room to exchange messages, attach lab results and radiology reports. Our goal is to provide a service that allows doctors and health care providers to perform their e-consultations in the most efficient and secure manner so that they can concentrate on their most important job, which is providing essential medical care services to patients in need.

Beyond communicating doctor-to-doctor, our relationship with Medi-Com Consulting Inc., provides doctors and billing agents a platform to exchange secure messages in an easy and safe fashion. In the past, doctors and billing agents had to be extremely vague or limit patient information given per message unless schedules lined up and allowed for a one-on-one telephone conversation. These traditional communication challenges can be cumbersome and frustrating, which is why having Medi-Com Consulting Inc. endorse us in our communication journey is a very exciting notion.

The most exciting thing about this secure electronic platform is that no new device or equipment is required to use our portal. Instead, users can access and login to our system by using any device that can connect to the internet. This is made possible as a result of our website being optimized for mobile devices. Users can login with their tablets or smartphones and take advantage of our services.

Our website is accessible at any time and from anywhere in the world. It is also designed to accommodate all up-to-date operating systems and internet browsers. This helps us in our effort to keep our platform as secure as possible.